UIN: Leading with innovation and adaptability
Victor Lazarín, Commercial and Student Experience Director at Universidad Insurgentes, reveals how the institution has evolved in the face of the challenges of modern education.
Insurgentes University
With more than 26,000 students and located in Mexico, it has stood out in the education industry for more than 25 years. Its commitment to academic excellence and the integral development of its students has positioned it as one of the most prestigious educational institutions in the country, obtaining numerous institutional recognitions.
The challenges
Adaptation to flexibility
Faced with the post-pandemic demand for more flexible programs, the university, previously anchored in a traditional model, needs to innovate quickly to meet new student expectations.
Academic reformulation
The challenge is to review and modernize academic models, ensuring their relevance in the current context and the integration of essential digital skills.
Technological renovation:
The institution must update and optimize its digital ecosystem and technological platforms to facilitate a more adaptive and efficient educational model.
Quality maintenance
Despite the changes, it is crucial that Universidad Insurgentes maintains its recognized educational quality, involving constant evaluations and teacher training in new methodologies.
The solution
To overcome the emerging challenges of the pandemic and the growing demand for educational flexibility, Universidad Insurgentes implemented several strategic solutions, prioritizing the modernization of its educational model:
Meticulous planning of the digital ecosystem was carried out, integrating digital platforms and content to structure a flexible and modern student experience, thus facilitating greater student adoption and engagement.
Meticulous planning of the digital ecosystem was carried out, integrating digital platforms and content to structure a flexible and modern student experience, thus facilitating greater student adoption and engagement.
The results
Permanence in the market
The university continues to be current and recognized, maintaining the quality and institutional mission despite the challenges presented by the pandemic.
Access to the Mexican market
They have strategically positioned themselves to facilitate access to higher education in Mexico, expanding their educational offerings beyond traditional programs to include hybrid and online options.
Strengthening of programs
The implementation of new tools and strategies has contributed to improved student retention rates.
Increased student engagement
Maintaining direct contact with students through the courses has improved engagement and NPS (Net Promoter Score) levels, indicating greater student satisfaction and loyalty to the institution.
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